Terms & Conditions

By using the Secure Call Platform Interface and related services (SCP), you are indicating both your acceptance to be bound by the terms of these Use Terms and Conditions and your representation that you have the requisite authority to bind the entity for whom you work. SECURUS hereby grants to Customer and its designated authorized End Users (collectively, "Customer") a limited, restricted and revocable license to use the SCP Interface and related services solely for Customer's own internal business purposes and only for legitimate law enforcement purposes in conformance with the SCP Use and Security Policy located herein. Customer shall comply with all laws, regulations and rules which may, in SECURUS' sole opinion, govern the use of the SCP Interface and related services and information provided therein. Customer represents and warrants that all of Customer's use of the SCP Interface and related services shall be for legitimate law enforcement purposes, including investigative, penological and/or public safety.   Neither Customer, nor Customer's employees, agents or representatives shall use the SCP Interface and related services for its or their own personal benefit, for the purposes of brokering or providing information to any third party or for any other purpose whatsoever, other than legitimate law enforcement purposes. Customer agrees that if SECURUS determines or reasonably suspects that Customer, or any of its employees, agents or representatives is using the SCP Interface and related services for his/her personal benefit, or is engaging in brokering the SCP Interface and related services' information, programs, computer applications, or data, or is otherwise violating any provision of these Use Terms and Conditions, or any of the laws, regulations, or rules, SECURUS may take immediate action, including but not limited to terminating the delivery of, and the license to use, the SCP Interface and related services. Additionally, Customer shall periodically audit its authorized End User's usage of SCP to confirm compliance with these Use Terms and Conditions. Customer shall not access the SCP Services from Internet Protocol addresses located outside of the United States and its territories without SECURUS' prior written approval.

Customer will indemnify Securus, its affiliates and their respective directors, officers, agents, successors and assigns, for all damages, losses, costs, obligations, liability, settlement, payment, award, judgment, fine, penalty, expense or other charge and associated attorney's fees that SECURUS incurs from any claim arising out of, directly or indirectly, Customer's use of the SCP Interface and related services, Customer's combination of the SCP Interface and related services with other products or services not provided by SECURUS, Customer's breach of any provision of these Use Terms and Conditions, including, but not limited to, use of the SCP Interface and related services for any purpose other than legitimate law enforcement purposes, and/or a breach of any representation or warranty. SECURUS may change or modify these Use Terms and Conditions from time-to-time without notice other than posting the amended terms within the SCP interface. The amended terms will automatically be effective when posted, and your continued use of SCP after any changes in these terms shall constitute your consent to such changes.

SCP USE AND SECURITY POLICY

By using the SCP Interface and related services, you are indicating your acceptance to be bound by the terms of this Use and Security Policy.

Users are prohibited from violating or attempting to violate the security of this site, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, host or network, (d) violating any applicable privacy laws. Violations of system or network security may result in civil or criminal liability. Securus will investigate occurrences which may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved with such violations.

1.0  Password Policy

1.1 All End Users must accept the "Terms and Conditions" upon their first login when account is set up, when password is reset, or when account is unlocked.
1.2 All End Users are required to reset their password upon first login and when an account is unlocked.
1.3 The End User account will become locked after three (3) failed login attempts.
1.4 If a End User account becomes locked, the End User must contact the Site Administrator or Support.

2.0  Password Reset Policy

2.1 Passwords must be between 6 - 12 characters long and can be configured to require numbers, letters, and at least one special character (!@#$%^&*()).
2.2 Passwords cannot be the same as any one of the last 1-12 passwords used, if configured.
2.3 Additional security authentication questions (mother's maiden name, favorite pet, birth date) are proved to each End User. This is managed by each individual End User and is used at the discretion of the End User.
2.4 Any End User can reset its own password through the management console in the End User interface.
2.5 An Administrator can reset any End User's password within its Facility(s).

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